Take control of your customer experience quickly and efficiently.

Lean Start Advantage - Move your labs to the cloud.

 
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Genesys Customer Experience Platform.

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Prebuilt Genesys Labs with selectable templates to easily create and customise a solution that rights for you.

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Fully supported Cloud based technology.

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Operate multitrack proof of concepts and evaluations.

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Easily incorporate into existing development infrastructure.

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Virtualised cloning of environments that scale when you need and sleep when you don’t.

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Enable multiple projects; enhancements; integrations; bug fixes and training. All conducted independently yet simultaneously.


Applying Lean Start Advantage brings your roadmap to reality.

 
 

PROOF OF CONCEPTS

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  • Utilising the pre-built lab templates, your business can rapidly explore Omnichannel digital service capabilities.

  • Allow business owners to assess what truly requires investment and what can be thrown away, evaluate end state solutions prior to committing large investment and effort.

COMMODITISED LAB INFRASTRUCTURE

  • Easily spin up fully functional technical development environments for single or multiple use cases.

  • Environment life span and cost incurred only when in use. Delivering Intelligent Conversations with multiple use cases.

  • Run low cost multi track developments – supporting lean start and agile methodologies.

  • Remove constraints of single pipeline delivery.

  • Provide faster and more accurate build estimations with strong business engagement and aligned expectations.

  • Retain the benefits of cloud developments with the ability to include legacy technology / applications which predate cloud infrastructure.

  • Retain master copies to build on and evolve without incurring overheads.

SOLUTION KNOWLEDGE SHARE

  • Use templates that build on what others have done before, with no need go back to the drawing board.

  • Tap into a knowledge base of best practice use cases that work, along with technical advice and product integration.

  • Services and consultancy all available when you need.

Our Services.